This privacy policy sets out how Sentiers du Monde uses your information and what we do when you use the website.
Sentiers du monde understands the importance you place on your privacy, and knows that earning the trust of our customers, suppliers and employees requires constant and sustained effort. With the development of new communication tools, we need to pay particular attention to the protection of privacy. We support Canada’s Personal Information Protection and Electronic Documents Act, which is designed to protect privacy.
Sentiers du monde has adopted a privacy statement in order to demonstrate that our organization is serious about protecting the privacy of its website users.
When Sentiers du monde asks you to provide certain personal information, please be assured that it will only be used in accordance with this privacy statement. Please note that no personal information about you is shared outside the organization (partners, advertisers, suppliers, etc.) unless you have given us your explicit consent to do so.
Sentiers du monde may change this policy at any time by updating this page. Don’t hesitate to consult it and make sure you’re satisfied with the changes. This policy is effective from February 15, 2021.
Information collected
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.
- Name
- First name
- Postal address and zip code
- E-mail address
- Telephone/Fax number
- Gender
- Age/Date of birth
The information we collect is to target your needs and provide you with a better service, and in particular for the following reasons:
- Record-keeping
- Improving our products and services
- To send you promotional e-mails about new products, special offers or other information we think may be of interest to you, using the e-mail address you have provided.
Right of objection and withdrawal
You may, at any time, exercise your right to oppose the use of your personal information by
personal information by refusing to allow your personal information to be used for certain purposes identified at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, please contact us:
Les Sentiers du monde
1301 Cormier Street, Drummondville, Quebec J2C 6M1
Telephone: 1-800-661-5255
E-mail address: info@lessentiersdumonde.com
Website: www.lessentiersdumonde.com
Right of access
We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
To exercise these rights, please contact us:
Les Sentiers du monde
1301 Cormier Street, Drummondville, Quebec J2C 6M1
Telephone: 1-800-661-5255
E-mail address: info@lessentiersdumonde.com
Website: www.lessentiersdumonde.com
Security
We have established a secure environment in which all your personal information that we collect is stored. Our staff is obliged to respect the confidentiality of your information.
We use the following measures:
- Computer backup
- Username/Password
- Firewalls
We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.
Log files and cookies
In order to analyze various data and improve our services, we use traffic cookies. This data is deleted once our statistics have been collected.
In addition, these cookies help us improve our site, its quality and determine what our customers like or dislike.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Feel free to modify your web browser preferences to refuse them if you prefer. This will in no way affect your browsing experience on our site.
The information we collect is mainly the following:
- Visited pages and queries
- Time and day of connection
The use of such files allows :
- Improved service and a personalized welcome
- Establish a personalized consumption profile
- Track orders
Label
Our privacy commitments meet the requirements of the Privacy Act.
Legislation
We are committed to complying with the legislative provisions set out in the Consumer Protection Act.